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#humaninterest

19 posts12 participants7 posts today
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Public
Jonathan Kamens

Lest you think #HumanInterest's only problem is that they don't know how to build websites, allow me to point out that they've lost the first deposit my employer sent to them for my account. It simply never showed up in my Human Interest account. This is solidly in "You had one job" territory: if you're a 401k management company and you can't keep track of people's money properly, you should not exist.

Continued thread
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Jonathan Kamens

In the process of figuring this out I found another bug in the #HumanInterest website related to having multiple employer accounts: it won't let me add a backup email address to my account. When I attempt to do so their API returns this error to the browser: "The primary email address you've entered is registered to another account. Please confirm that you've entered it correctly." Brilliant!

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Jonathan Kamens

Well, I managed to find half a workaround to the #HumanInterest website 2FA problem myself, no thanks to their support team. I logged in and selected my old employer account rather than my current one, and after doing that I was able to enable 2FA. I now continue to see a banner asking me to enable it when I select my current employer, but at least my account is protected (minimally so: it's SMS 2FA, which sucks but is better than nothing).

Public
ABC Feeds

After a century in Sydney, Taronga Zoo says goodbye to its herd of elephants
By Sarah Gerathy

Sydney's beloved Asian elephant pair is preparing for a new life with a herd on the plains of South Australia.

abc.net.au/news/2025-04-23/tar

ABC News · Taronga Zoo's elephants pack their trunks and say goodbye to Sydney as new life in SA awaitsBy Sarah Gerathy
#Animals#Zoos#HumanInterest
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Jonathan Kamens

Update: as I noted on my blog, the #HumanInterest web site won't let me set up 2-factor authentication. I just heard from their support team that this is because I linked my existing login to my new 401k account (_which their site told me to do_) and their 2FA implementation doesn't know how to deal with that. They gave me a workaround to try, which of course didn't work. I've told them that, and I'm eagerly awaiting the next chapter in the story of their incompetence.
#HumanInterest

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Jonathan Kamens

“Human Interest” is terrible

Several years ago I worked for a company which outsourced management of their 401k to Human Interest. It was… not a positive experience. I don't remember all the details—I've worked pretty hard to forget them since they were so unpleasant—but suffice it to say that it was my impression that they weren't terribly good at any aspect of the work they needed to do as a company.
#UX #fail #HumanInterest
blog.kamens.us/2025/04/22/huma

Something better to do · “Human Interest” is terrible
More from jik
Public
ABC Feeds

Green fireball that lit up night sky likely a meteor, says expert
By David Chen

A bright green ball of fire that caused a sonic boom and lit up the Queensland night sky overnight was most likely a meteor, says an astrophysicist.

abc.net.au/news/2025-04-22/gre

ABC News · Meteor likely source of fireball in night sky above Australia's east coast says astrophysicistBy David Chen
#PlanetsandAsteroids#HumanInterest#DavidChen
Public
ABC Feeds

Why influential fashion designer Jenny Kee isn't scared of dying
By Virginia Trioli

At 78, Jenny Kee feels so passionately about her fashion creations that she refers to them as her "children". And while she says her career is slowing down, the evidence for that is hard to find.

abc.net.au/news/2025-04-22/fas

ABC News · Renowned Australian fashion designer Jenny Kee shares her 'godesses' on Creative Types with Virginia TrioliBy Virginia Trioli
#Fashion#Design#HumanInterest
Public
ABC Feeds

Jorge Mario Bergoglio to Pope Francis — a life in pictures
By Jessica Riga

Before he became Pope Francis, he was Jorge Mario Bergoglio. Born in Argentina to the son of Italian immigrants, he would become the first pope to be born or raised outside Europe in centuries.

abc.net.au/news/2025-04-21/pop

ABC News · From Jorge Mario Bergoglio to Pope Francis — a life in picturesBy Jessica Riga
#ReligiousLeaders#DeathandDying#HumanInterest
Public
ABC Feeds

Bull rides and beers bring community together after flood disaster
By Julia André and Hannah Walsh

Eromanga's annual rodeo was the first time locals had a chance to blow off steam and debrief after record-breaking floods. While they're ready to build back stronger, it could be months until they know the extent of their losses.

abc.net.au/news/2025-04-21/flo

ABC News · Flood-impacted outback community Eromanga comes together for rodeoBy Julia André
#Floods#RuralandRemoteCommunities#DisasterandEmergencyResponse
Public
ABC Feeds

Eating challenges on the menu as young turn away from alcohol
By Gabrielle Becerra Mellet

As a Queensland man prepares to showcase his competitive eating skills across the country, venue owners say food challenges are helping them attract business.

abc.net.au/news/2025-04-19/eat

ABC News · Eating challenges take off thanks to Jimmy Judge and shift away from alcoholBy Gabrielle Becerra Mellet
#HospitalityIndustry#FoodandDrink#HumanInterest
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