Question of the day: Is a live chat a valuable support venue, or does it just distract from answering support emails?


@juliank I have experience both "Oh, I wish you had asked that on IRC" and "Oh, you should probably ask that on the list". So I guess the two modes are complementary.

@bremner that makes sense for software, I wonder how it works for services like banking, though.

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A Mastodon instance for maths people. The kind of people who make \(\pi z^2 \times a\) jokes.

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